Last updated: 1 April 2026

 

Atlas Gold Shilajit (ABN: 95110170754) operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Atlas Gold Shilajit is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.

 

Personal Information We Collect

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you, as defined under the Privacy Act 1988 (Cth). We may collect the following categories of personal information depending on how you interact with the Services:

 

•  Contact details including your name, address, billing address, shipping address, phone number, and email address.

•  Financial information including payment card details, transaction details, and payment confirmation. Note: full card numbers are processed by our payment provider and are not stored by us.

•  Account information including your username, password, security questions, and preferences.

•  Transaction information including items you view, add to cart, purchase, return, or exchange.

•  Communications with us including information you include when contacting our customer support.

•  Device and usage information including your IP address, browser type, device identifiers, and how you interact with the Services.

 

How We Collect Personal Information

We collect personal information from the following sources:

 

•  Directly from you when you create an account, make a purchase, or communicate with us.

•  Automatically through the Services via cookies and similar technologies when you use our website.

•  From our service providers, including Shopify, payment processors, and logistics partners.

•  From third party partners where permitted by law.

 

How We Use Your Personal Information

We use your personal information for the following purposes:

 

•  Providing and improving the Services, including processing orders, arranging shipping, managing returns, and maintaining your account.

•  Marketing and promotional communications by email or other channels. You may opt out at any time.

•  Security and fraud prevention, including authenticating your account and detecting suspicious activity.

•  Communicating with you about your orders, inquiries, and account.

•  Complying with legal obligations under Australian law.

 

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

 

•  With Shopify and other service providers who assist us in operating the Services (e.g. payment processing, fulfilment, IT management, data analytics).

•  With business and marketing partners for advertising purposes, where you have not opted out.

•  When you have directed or consented to the disclosure.

•  Within our corporate group or affiliates.

•  In connection with a business transaction such as a merger or acquisition.

•  To comply with legal obligations, court orders, or requests from Australian law enforcement or government agencies.

•  To enforce our terms and policies or to protect our rights or the rights of others.

 

Overseas Disclosure

Some of our service providers, including Shopify, may be located outside Australia. Where we disclose your personal information to overseas recipients, we take reasonable steps to ensure that those recipients handle your information in a manner consistent with the Australian Privacy Principles, as required under APP 8 of the Privacy Act 1988 (Cth).

 

Our Relationship with Shopify

The Services are hosted by Shopify Inc. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the platform. Information you submit may be transmitted to and stored by Shopify and its third party partners. To learn more about how Shopify handles your personal information, visit the Shopify Consumer Privacy Policy at shopify.com/legal/privacy.

 

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, analyse usage, and support marketing activities. You can manage cookie preferences through your browser settings, however disabling cookies may affect the functionality of the Services.

 

Security and Retention

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, in accordance with APP 11. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.

 

Children's Privacy

Our Services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it.

 

Third Party Links

Our Services may contain links to third party websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies before providing any personal information.

 

Your Rights Under the Australian Privacy Principles

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

 

•  Access: You may request access to the personal information we hold about you (APP 12).

•  Correction: You may request that we correct personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading (APP 13).

•  Complaints: You have the right to complain about a breach of the APPs (see Complaints section below).

•  Opt-out of marketing: You may opt out of receiving promotional communications at any time by using the unsubscribe link in our emails or contacting us directly.

 

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with our obligations under the Privacy Act.

 

Complaints

If you have a complaint about how we have handled your personal information, please contact us in the first instance using the details below. We will investigate your complaint and respond within 30 days.

 

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:

 

Website: www.oaic.gov.au

Phone: 1300 363 992

GPO Box 5218, Sydney NSW 2001

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our website and update the "Last updated" date. We encourage you to review this policy periodically.

 

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Atlas Gold Shilajit

Email: support@atlasgoldshilajit.com

Website: www.atlasgoldshilajit.com